Relationships matter! How JLL Property Management Services grows its portfolio by fostering unique relationships in the industry

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Relationships Matter to JLL

How do you get a building up and running quickly soon after the sale? You turn to JLL’s Property Management Services team. Onward Investors quickly learned the value of partnering with our skilled team, which now handles more than 19 assets and 2.5M square feet and supports their acquisition and due diligence of new office assets.

Based in Minnesota, Onward Investors and its Asset Management team have found success in working with a single point of contact for all of its property management needs. Since 2015, Onward Investors has worked directly with JLL’s Minneapolis Property Management lead, Todd Balsiger, throughout the various phases of a project. By having this relationship, Balsiger can assist during the PSA negotiation stage and integrate the onsite team, thereby utilizing their local market expertise during the due diligence (DD) stage.

This system has worked well for Onward Investors and JLL, largely due to the establishment of the single point of contact, as well as development of a pre-negotiated template for property management fees based on asset size, number of tenants, intensity of account services and anticipated Gross receipts.

As the property moves through DD, our Property Management Services team continues to add value by:

  • Assisting with and completing lease abstracts
  • Working with client accounting services to set up property accounting
  • Meeting with local service providers to procure property level services and establish new contracts
  • Collaborating with Onward Asset Management to finalize property budgets.

Todd Balsiger said,

“We are flattered that Onward Investors selected JLL as their Property Management partner and we look forward to supporting their growth for many years. I value my relationship with the Principals and Asset Management team at Onward Investors and will always have their best interest in mind when discussing how JLL can support them better.”

For more information on JLL’s property management team, visit our local webpage.

Have questions? Contact Todd Balsiger

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